Owner - Todd Liebsch Web Accessibility
Oct 2010 – Present
I meet with various interactive business groups to audit web based experiences for the purpose of ensuring accessible guest experiences to person's with disabilities and meeting the business requirements and best practices. While doing so, I specifically look for deficiencies, failures and inefficiencies; then create recommendations and guide teams to fixing issues.
Additionally, I train developers on what accessibility means and how it ties to other critical web analytics like SEO, and overall a better user interface/design.
Accessibility Program Director — Deque Systems, Inc.
Oct 2014 –Mar 2025
Accountable for account multi-client account management. Deliver comprehensive expert knowledge of WCAG 2.1 and Section 508. Leading internal and external client teams of developers, designers, and subject matter experts to deliver on core service solutions; such as detailed training programs, accessibility plans, audits & assessments, VPATs, conformance statements, and strategic process consulting to ensure healthy, sustainable, and mature accessibility processes at banking, financial, insurance, retail, healthcare, travel, and other large enterprise operations.
Sr. Accessibility Subject Matter Expert and Trainer — Deque Systems, Inc.
Oct 2012 –Oct 2014
I led end‑to‑end accessibility for web, software, and document projects, testing everything against WCAG 2.0 and Section 508. I translated the results into concrete fixes for developers, documented the methodology, and wrote clear compliance reports that showed exactly where each application passed or failed. I monitored emerging assistive tech, proposed practical solutions, and tackled new accessibility challenges so the team stayed ahead of industry shifts. I also shaped how we packaged and delivered services, partnering with Sales, Product, and other SMEs to turn big ideas into repeatable offerings and solid delivery controls. When clients or colleagues needed a knowledge boost, I ran targeted workshops and seminars to raise accessibility skills across the board.
Sr. Operations Analyst — Target.com
Mar 2008 –Oct 2012
As Sr. Operations Analyst-Accessibility, I meet with various interactive business groups to audit web based implementations in order to ensure accessible guest experiences to persons with disabilities while meeting corporate business requirements and best practices. While doing so, I specifically looked for deficiencies, failures and inefficiencies; then created recommendations and guided teams toward fixing those issues.
Additionally, I trained developers on what web accessibility means and how it is tied to other critical web analytics such as SEO, and a better overall user interface/design or Inclusive Design.
Finally, I acted as the implementation manager for tools, documentation, and support services to aide in the implementation of Target's in-House set of standards similar to the WCAG 2.0 guidelines.
Accessibility Director, PrideFest, Inc. Milwaukee
Jun 2002 –Feb 2009
In compliance with the 1990 Americans with Disabilities Act, through my work at PrideFest continuously strives to make our festival accessible to everyone; Blind/Low vision, mobility impaired, deaf and hard of hearing, and even patrons with varying levels of cognitive impairment.
Account Manager - BI
Aug 2005 –Mar 2008
I managed large‑scale issuer customizations from kick‑off through launch, owning every phase—scoping, development, and implementation. I built and steered the master project plan, aligned multiple functional teams, and kept delivery on schedule and on budget while serving as the client’s single point of contact for updates and escalations. By digging into each client’s goals and issuer strategy, I shaped program objectives and tactics, guided short‑ and long‑term roadmaps, and refined all client‑facing content before release. Along the way, I spotted process gaps, proposed fixes, and drove improvements that tightened execution across the board.
